Courses Details
Course Overview

The complex telecom hierarchy consisting of infrastructure, network, application and content has made interactions between service providers, vendors, and customers extremely challenging. In addition, a combination of regulatory, economic and technological changes accompanied by competitive pressures are forcing telecom companies to deliver their products faster, with higher quality and lower cost. As the telecom industry experiences ongoing rapid change, projects remain the driver of the industry’s evolution and are crucial to the success of the companies offering products and services in this area. Conducting projects in such a dynamic environment requires the disciple that formal project management fosters. This course covers the theory and practice of managing telecommunication projects, tailoring its discussion to the unique needs of the telecommunications industry. It covers the roles and responsibilities of the project manager and the project team members across the telecom project life cycle. It discusses how to develop a project plan, define objectives, create a work breakdown structure, manage risks, manage procurements as well as monitor project performance against project assumptions and effectively closing out the project. This course illustrates, via sample projects, the application of project management as advocated by the PMI - to the special needs of the telecom industry.

Course Schedule
Target Audience
Project managers, project personnel, contract personnel, supervisors and other project stakeholders
Course Prerequisites
General knowledge of the telecom industry
Expected Accomplishments
  • Apply appropriate project selection methods using finance principles 
  • Develop a structured project plan with timelines and dependencies.
  • Analyze the dependencies of a telecom project in order to manage and execute the project 
  • Identify the roles and responsibilities of the project team, which resources you will require, and how to effectively manage them 
  • Develop an integrated understanding across all project management knowledge areas and processes 
  • Understand the requirements for vendor participation at critical stages of the project 
  • Integrate risk management techniques into the project management process 
Course Outline
Traditional vs. modern approaches to PM
Managing complexity
Project management tools
Managing change
Traits of the new project manager
PM process groups & knowledge areas
Project constraints  
Project lifecycle vs. product lifecycle
Organizational structures 
Project vs. program vs. portfolio 
Project charter

Managing project scope
Project vs. product scope
Project scope statement
SMART objectives
Requirements documentations
Scope verification and control

Managing Quality
Plan quality
Quality assurance
Quality control

Managing Time
Task duration
Lags and leads
Project logic diagrams
 Critical path
Critical chain
Schedule compression techniques

Managing Costs
Types of costs
Profitability measures
Estimating costs
Project budget
Cost control

Managing Risks
Risk identification
Qualitative risk analysis
Quantitative risk analysis
Risk response
Monitoring & controlling risk

Managing the People
Organizational structures
Management styles
Conflict resolution

Managing the Communications
Stakeholder identification
Communications matrix
Status reporting
Electronic tools for communication
Manage stakeholder expectations
Reporting performance

Managing Procurements
Definition of requirements
Solicitations (RFI, RFP, RFQ)
Vendor selection
Contract management

Project Integration