Courses Details
Course Overview
Supply chain management has emerged as the key to productivity and competitiveness for manufacturing and service enterprises. The importance of this area is shown by a significant spurt in research in the last five years and also proliferation of supply chain solutions and supply chain companies (e.g. i2, Manugistics, etc.).  All major ERP companies are now offering supply chain solutions as a major extended feature of their ERP packages. 

The course will show the integrated approach to planning, acquisition, flow, and distribution, from raw materials to finished products.  Topics such as developing a corporate culture, working successfully with teams, developing and implementing successful people management strategies, workflow and performance management will be explored.  
Course Schedule
Target Audience
All personnel involved in the supply chain or in procurement
Course Prerequisites
Sound marketing skills
Expected Accomplishments
Be familiar with the basics of purchasing and the purchasing environment in the private sector 
Have an understanding of the various approaches, tools, and strategies used in negotiations 
Learn the basics of entrepreneurship 
Understand the basics of marketing management and the strategies involved in developing a marketing plan 
Become aware of the basic subjects in the field of price and cost analysis from a purchasing and production perspective.
Course Outline
Essentials of purchasing
Introduction and overview
Interdependencies of purchasing
Purchasing and financial statements
Purchasing administration
Global sourcing
Regulatory agencies
Good faith and conclusion

The Supply Chain process
Acquisition of goods and services
Planning process
Material planning tools
Flow of materials

Management essentials
Components of a successful manager
Organizational culture and change
Power and perceptions
Leadership and risk
Strategies, decision – making, techniques, empowerment and accountability
Customer Relationship Management and quality
Human resource management
Financial accountability

Budgeting essentials
The concept of budgeting
Activity based budgeting
Factors to consider in budgeting
Production planning
Sample budget and summary

The Procurement process
Elements of supplier selection
Supplier evaluation
The bidding process
Summary of the procurement process

Supplier contracting
General contract principles
Contract drafting
Types of purchasing contracts
Agency and summary

Persuasive communication
Fundamentals of communication
Knowing the audience
The power of listening
Credibility of the speaker
Evidence in persuasion
Emotion in persuasion
Organizing the argument

Negotiating strategies
Steps in negotiating
Tools in negotiating
Types of negotiations
Personality types
Preparing for negotiations
BATNA and summary

Price and cost analysis
Pricing evaluation
Use of data
Strategic cost analysis
Timing and outsourcing

Legal aspects of contracts
Introduction and overview
What is a contract?
Elements of a contract
Duties and obligations
What is the deal?
Legal representation
Good faith and conclusion