Courses Details
Course Schedule
Target Audience
  • Professionals seeking advancement in their Business career
  • Senior Management including Directors, Senior Managers, Managers, and Others. 
  • Management Professionals 
  • Project Managers and project team members
Course Objectives
  • Identify the types of change that occur in organizations and perceive change as an essential positive phenomenon
  • Recognize that adapting to change is all about attitude
  • Identify the stages of change we go through as we learn to deal with change and consider it as an opportunity for self-motivation and innovation
  • Change Readiness Assessment and translating the results into a Powerful Change Strategy
  • Understand the main responsibilities when leading staff through periods of change. 
  • Recognize the main barriers to change, overcome resistance and establish how change can impact managers and staff. 
  • Engage others to build their commitment to the required change.
Course Prerequisites
Management level experience
Course Outline
  • What is change?
  • Basics of change, including definitions and examples
  • The need for change and its nature from strategic to personal levels
  • Change process and Cycle
  • Human Reaction to Change
  • The pace of change and the pace at which people adopt change
  • The Four-Room Apartment of change and how to use it
  • How organizational culture can impact change 
  • Stakeholder mapping to appreciate who will be affected by change & what action to take
  • Deciding on a Suitable Change Approach 
  • Uncovering the enablers and constraints within your change  
  • Selecting the Appropriate Tactic for Implementation 
  • Choosing the best managing style for every aspect of change 
  • Change start points: top-down, bottom-up or pilot sites 
  • Agreeing change targets and objectives 
  • Clarify the role of managers and other change agents 
  • Identify the skills and qualities of effective change agents 
  • Dealing with Resistance
  • Use the change curve to overcome individual barriers to change 
  • Prepare motivational communication plans 
  • Adapting to Change
  • Strategies for Dealing with Anger
  • Managing Stress
  • Monitor Progress and Maintain Momentum
  • Workshop Wrap-Up