Courses Details
Course Overview
Motivation comes from within the core of the group and when they are working effectively, are determined and clear on organizational goals; they can be unstoppable.  Understanding these inner interpersonal workings of a team is the essence of team performance.  Studies on team motivation and performance have emphasised the essential importance of solid supervisory management and the need for effective leadership.   This course addresses key issues that are pertinent for those in a leadership role today.
Course Schedule
Target Audience
Managers and supervisory personnel
Course Prerequisites
Exposure to management training
Expected Accomplishments
  • Be familiar with common motivational theories and how to apply them 
  • Understand when to use the carrot, the whip and the plant
  • Discover how fear and desire affect employee motivation
  • Explore ways to create a motivational climate and design a motivating job 
  • Identify areas and ways that need change to improve the style as a team player
  • Better understand and appreciate differences among team members
  • Identify those ways the team must improve to be more effective
Course Outline
Motivation theory and practice 
Supervising and motivating
The carrot, the whip and the plant
Identifying motivators
Maslow and Herzberg’s motivational theories 
Fear and desire 
Setting goals
The role of values
Creating a motivational climate
Expectancy theory 
Situational analysis
Designing motivating jobs
A motivational checklist
 
Leadership
Analysis of leadership Style 
Leader or a manager? 
Essential management skills 

Team building issues 
Defining teams 
Establishing team norms
Characteristics of teams 
Ground rules
Team contracts
�working as a team
Glenn Parker team survey
building team trust
stages of team development 
TORI model
communication 
Defining communication 
How the listener controls the speaker
Becoming a good team player