Course Overview
Motivation comes from within the core of the group and when they are working effectively, are determined and clear on organizational goals; they can be unstoppable. Understanding these inner interpersonal workings of a team is the essence of team performance. Studies on team motivation and performance have emphasised the essential importance of solid supervisory management and the need for effective leadership. This course addresses key issues that are pertinent for those in a leadership role today.
Course Outline
Motivation theory and practice
Supervising and motivating
The carrot, the whip and the plant
Identifying motivators
Maslow and Herzberg’s motivational theories
Fear and desire
Setting goals
The role of values
Creating a motivational climate
Expectancy theory
Situational analysis
Designing motivating jobs
A motivational checklist
Leadership
Analysis of leadership Style
Leader or a manager?
Essential management skills
Team building issues
Defining teams
Establishing team norms
Characteristics of teams
Ground rules
Team contracts
�working as a team
Glenn Parker team survey
building team trust
stages of team development
TORI model
communication
Defining communication
How the listener controls the speaker
Becoming a good team player