Courses Details
Course Overview

Effective managerial skills are required to help people and the organization improve their own effectiveness and efficiency.  Globalisation and rapidly developing technology shows this is a period of intense competition.  Proper management is vital in these complex environments.  The quality of a manager and effective management styles can determine the culture of an organisation, the productivity of its staff and ultimately, success or failure.  A manager should have the ability to direct, supervise, encourage, inspire and co-ordinate, and in doing so facilitate action and guide change.  This course provides a foundation for these essential management abilities to bring the organization forward.

Course Schedule
Target Audience
Managers and team leaders from all disciplines.
Course Prerequisites
Good communication skills
Expected Accomplishments
  • Enhanced management performance
  • Develop an effective communication strategy with the team and seniors 
  • Apply techniques for solving day to day issues
  • Conduct efficient, effective meetings 
  • Enhance personal performance within the organization 
  • Understand managerial needs of the organization
  • Discover how to influence team members
  • Priorities when working on more than one project 
  • Time management
Course Outline
  • The role of the manager as coach and leader
  • Management qualities and effectiveness 
  • Personal Appearance and Presentation
  • Effective communication within the organisation and your team
  • Work personality and interpersonal skills
  • Time and priority management
  • How teams work 
  • Developing performance
  • Motivating the team from within
  • Coaching the team as a whole and individually
  • Appraisals that work
  • Managing upper management
  • Managing effective meetings
  • Delivering results
  • Managing conflict and compliance