Courses Details
Course Overview

Training needs assessment is a critical activity for the training and development function. Whether you are a human resource generalist or a specialist, you should be adept at performing a training needs assessment

This program will begin with an overview of the training and development function and how the needs assessment fits into this process, followed by an in-depth look at the core concepts and steps involved in conducting a training needs assessment

Course Schedule
Target Audience
Team leaders, Supervisors and Managers
Course Prerequisites
Expected Accomplishments
  • Understand Organization Business Process
    • Organization its goals and objectives
    • Jobs and related tasks that need to be learned
    • Competencies and skills that are need to perform the job
    • Individuals who are to be trained
  • Understand Gaps, discrepancies/differences between
    • What organization expects to happen and what actually happening
    • Current and desired job performance
    • Existing and desired competencies and skills
Course Outline
  • Context Analysis
    • Analysis of business needs or other reasons the training is desired.
    • Who should decided for training requirements and why a training program should be recommended as a solution to a business problem
    • Procedures with regard to employee training and other management interventions – record and requirements
  • User Analysis.
    • Analysis dealing with potential participants and instructors involved in the process.
    • Who should receive training and their level of existing knowledge on the subject?
  • Work analysis.
    • Training requirements for performing the work
    • Analysis procedures to helps ensure that the training which is developed will include relevant links to the content of the job
  • Content Analysis
    • Importance of content of the training so that it does not conflict or contradict job requirements
  • Training Suitability Analysis.
    • Analysis of whether training is the desired solution.
    • How to determine if training will be effective in its usage?
  • Cost-Benefit Analysis
    • Analysis of the return on investment (ROI) of training
  • How to apply basic Needs Assessment techniques
  • Direct observation
  • Questionnaires
  • Consultation with persons in key positions, and/or with specific knowledge
  • Review of relevant literature
  • Interviews
  • Focus groups
  • Tests
  • Records & report studies
  • Work samples
  • Checklist for Training Needs Analysis