Managing individuals with significant performance issues is a key skill - one that benefits the performer, the team and the organization. Too often, managers either over-react or fail to take appropriate action early enough. This course identifies the key causes and types of poor performance within a team. It gives managers the knowledge, behavioural skills and, above all, confidence to manage poor performance effectively. They are also encouraged to think how their own management style can help foster and motivate high performance within their teams.